Customer Service

Company Happenings, Customer Service, Mesa 2 Rugged Tablet

Ensuring Rugged Tablet Quality One Mesa 2 at a Time

Ensuring Rugged Tablet Quality One Mesa 2 at a Time

Juniper Systems has worked to develop a rigorous quality-assurance process to ensure each Mesa 2 Rugged Tablet that leaves our doors goes with the same quality standard we hold ourselves to. As a company that operates almost entirely under one roof, we have the benefit of working closely with all […]

September 19, 2017 ×

Customer Service, Customer Stories, Helpful Information

Extend the Life of Juniper Systems Products with a CompleteCare Service Plan

Extend the Life of Juniper Systems Products with a CompleteCare Service Plan

“Great team from sales to service! All very helpful, quick to respond, and knowledgeable. We work with other vendors as well, but Juniper always has gone over and beyond to assist us and our customers.” -Shannon Taylor, MicroSurvey At Juniper Systems, we take pride in the care we are able […]

August 7, 2017 ×

Customer Service, Handheld Docks, Helpful Information, Mesa 2 Rugged Tablet

Which Mesa 2 Rugged Tablet Carrying/Mounting Option is Best for You?

Which Mesa 2 Rugged Tablet Carrying/Mounting Option is Best for You?

Because the Mesa 2 Rugged Tablet was designed for a wide range of uses, we developed a variety of carrying options to meet the needs of the individual user. With the carrying options listed below, you have the ability to optimize your current workflow and increase productivity, simply by changing […]

July 26, 2017 ×

Customer Service, Helpful Information, Industry Happenings

Understanding The Future of Juniper-offered Operating Systems

Understanding The Future of Juniper-offered Operating Systems

Gradual shifts in the mobile operating system (OS) landscape over the past several years has been a growing concern, leaving many enterprise and vertical-market professionals wondering which avenue to take. Identifying the best operating system for your needs, while looking at its roadmap and plans for the future can be […]

June 23, 2017 ×

Company Happenings, Customer Service

Juniper Systems launches sleek new website

Juniper Systems launches sleek new website

Juniper Systems is excited to announce the launch of its new and improved website www.junipersys.com. With an updated responsive design, our new site is devoted to improving customer and partner experience by providing quick access to information on products, company news, customer support, and partner opportunities. With its new navigational […]

April 5, 2017 ×

Customer Service

Customer Satisfaction Surveys and What They Mean to Us

Customer Satisfaction Surveys and What They Mean to Us

Every quarter, Juniper Systems conducts customer satisfaction surveys to gauge how we’re doing and identify areas where we can improve. In conjunction with speaking daily with customers, beta testing with partners, and evaluating user feedback, our customer satisfaction surveys help us to better identify customer needs. And customer needs are […]

January 8, 2016 ×

Agriculture, Customer Service, HarvestMaster

Improve Your Ag Research with HarvestMaster’s On-Site Services

Improve Your Ag Research with HarvestMaster’s On-Site Services

Our HarvestMaster engineers recently flew out to Minnesota for an on-site service visit, replacing a customer’s HM400 GrainGages™ with new H2 GrainGages, and servicing their other systems. They ensured that the new GrainGages were properly installed, performed calibrations, and helped familiarize the customer with the different features and capabilities of […]

August 12, 2015 ×