Customer Service

Customer Service, Customer Stories, Helpful Information

Extend the Life of Juniper Systems Products with a CompleteCare Service Plan

Extend the Life of Juniper Systems Products with a CompleteCare Service Plan

“Great team from sales to service! All very helpful, quick to respond, and knowledgeable. We work with other vendors as well, but Juniper always has gone over and beyond to assist us and our customers.” -Shannon Taylor, MicroSurvey At Juniper Systems, we take pride in the care we are able […]

August 7, 2017 ×

Customer Service, Handheld Docks, Helpful Information, Mesa 2 Rugged Tablet

Which Mesa 2 Rugged Tablet carrying or mounting option is best for you?

Which Mesa 2 Rugged Tablet carrying or mounting option is best for you?

The Mesa 2 Rugged Tablet was designed for a wide range of uses, and Juniper Systems has developed a variety of carrying options to meet your needs.

July 26, 2017 ×

Customer Service, Helpful Information, Industry Happenings

Understanding The Future of Juniper-offered Operating Systems

Understanding The Future of Juniper-offered Operating Systems

Gradual shifts in the mobile operating system (OS) landscape over the past several years has been a growing concern, leaving many enterprise and vertical-market professionals wondering which avenue to take. Identifying the best operating system for your needs, while looking at its roadmap and plans for the future can be […]

June 23, 2017 ×

Company Happenings, Customer Service

Juniper Systems launches sleek new website

Juniper Systems launches sleek new website

Juniper Systems is excited to announce the launch of its new and improved website www.junipersys.com. With an updated responsive design, our new site is devoted to improving customer and partner experience by providing quick access to information on products, company news, customer support, and partner opportunities. With its new navigational […]

April 5, 2017 ×

Customer Service

Customer Satisfaction Surveys and What They Mean to Us

Customer Satisfaction Surveys and What They Mean to Us

Every quarter, Juniper Systems conducts customer satisfaction surveys to gauge how we’re doing and identify areas where we can improve. In conjunction with speaking daily with customers, beta testing with partners, and evaluating user feedback, our customer satisfaction surveys help us to better identify customer needs. And customer needs are […]

January 8, 2016 ×

Agriculture, Customer Service, HarvestMaster

Improve Your Ag Research with HarvestMaster’s On-Site Services

Improve Your Ag Research with HarvestMaster’s On-Site Services

Our HarvestMaster engineers recently flew out to Minnesota for an on-site service visit, replacing a customer’s HM400 GrainGages™ with new H2 GrainGages, and servicing their other systems. They ensured that the new GrainGages were properly installed, performed calibrations, and helped familiarize the customer with the different features and capabilities of […]

August 12, 2015 ×

Company Happenings, Customer Service, Customer Stories, Natural Resources, Rugged Handhelds

Happy Customers Make Our Day

Happy Customers Make Our Day

We received an email the other day from one of our customers who works in collaboration with the Agricultural Research Organization at the Volcani Center in Israel. They recently began using an older Allegro model, the Allegro CE, for their data collection. We just had to share what they wrote […]

September 2, 2014 ×

Company Happenings, Customer Service, Partners

Juniper Systems Named “Supplier Of the Year” – Again!

Juniper Systems Named “Supplier Of the Year” – Again!

Based in Austin, TX, American Innovations (AI) is a leader in providing cathodic protection, integrity management, and remote monitoring for the oil & gas industry. AI also provides a number of professional services including remote asset management, risk analysis consulting, and cathodic protection system design & installation. AI provides some […]

August 18, 2014 ×