Customer Service

Company Happenings, Customer Service, Customer Stories, Natural Resources, Rugged Handhelds

Happy Customers Make Our Day

Happy Customers Make Our Day

We received an email the other day from one of our customers who works in collaboration with the Agricultural Research Organization at the Volcani Center in Israel. They recently began using an older Allegro model, the Allegro CE, for their data collection. We just had to share what they wrote […]

September 2, 2014 ×

Company Happenings, Customer Service, Partners

Juniper Systems Named “Supplier Of the Year” – Again!

Juniper Systems Named “Supplier Of the Year” – Again!

Based in Austin, TX, American Innovations (AI) is a leader in providing cathodic protection, integrity management, and remote monitoring for the oil & gas industry. AI also provides a number of professional services including remote asset management, risk analysis consulting, and cathodic protection system design & installation. AI provides some […]

August 18, 2014 ×

Customer Service, Data Collection Software, GPS Technology, Helpful Information

Windows Mobile/WEHH Memory Usage Trick on ArcPad

Windows Mobile/WEHH Memory Usage Trick on ArcPad

One thing you may have found while using Windows Mobile or Windows Embedded Handheld is that the operating system has a 32 MB limit on RAM memory used per process. In Esri®’s ArcPad field mapping software, this means that any process such as panning/zooming, mapping, opening/closing layers, etc. is limited […]

May 2, 2014 ×

Agriculture, Customer Service, HarvestMaster

Customer Visits & Lions in South Africa

Customer Visits & Lions in South Africa

It’s really important for us at Juniper Systems to make regular customer visits whenever possible. It’s one of those things we strive to do in order to provide the best customer service we can. Within the HarvestMaster division, because many of our customers work in seed research & data collection, […]

April 10, 2014 ×

Customer Service, Ruggedness

Even Rugged Handhelds Get a Flat Tire Sometimes

Even Rugged Handhelds Get a Flat Tire Sometimes

Okay, maybe rugged handhelds don’t literally get a flat tire… not even every once in a while. But figuratively speaking, they sometimes do. Think of your rugged handheld like a car. You buy a new car, and you expect it to last a long time, right? You might even buy […]

December 11, 2013 ×

Company Happenings, Customer Service

Opening of Juniper Systems Limited in Europe

Opening of Juniper Systems Limited in Europe

Let me introduce you to this friendly face here. This is Simon Bowe, and he is now the General Manager of Juniper Systems Limited, our new sales & service center in Birmingham, UK! We are really excited for this new location because it allows us to provide more immediate communication, […]

October 15, 2013 ×

Customer Service

Striving to Meet Customer Needs

Striving to Meet Customer Needs

At Juniper Systems, our third maxim states: “We assure quality in our products and services by understanding and meeting customer expectations.” To us, this means that if a customer comes to us and has a special request or a unique need, we do our best to make accommodations and changes […]

September 27, 2013 ×