Customer Service

Company Happenings, Customer Service

Opening of Juniper Systems Limited in Europe

Opening of Juniper Systems Limited in Europe

Let me introduce you to this friendly face here. This is Simon Bowe, and he is now the General Manager of Juniper Systems Limited, our new sales & service center in Birmingham, UK! We are really excited for this new location because it allows us to provide more immediate communication, […]

October 15, 2013 ×

Customer Service

Striving to Meet Customer Needs

Striving to Meet Customer Needs

At Juniper Systems, our third maxim states: “We assure quality in our products and services by understanding and meeting customer expectations.” To us, this means that if a customer comes to us and has a special request or a unique need, we do our best to make accommodations and changes […]

September 27, 2013 ×

Customer Service

Excellent Customer Service Starts Under One Roof

I have to say that nothing frustrates me more than when I call, say, my credit card company, only to feel like I’m transferred across continents two or three times. It’s jarring, to say the least. Not that I blame companies for doing this. I understand that for many businesses, […]

April 16, 2013 ×