Customer Service

Customer Service

Striving to Meet Customer Needs

Striving to Meet Customer Needs

At Juniper Systems, our third maxim states: “We assure quality in our products and services by understanding and meeting customer expectations.” To us, this means that if a customer comes to us and has a special request or a unique need, we do our best to make accommodations and changes […]

September 27, 2013 ×

Customer Service

Excellent Customer Service Starts Under One Roof

I have to say that nothing frustrates me more than when I call, say, my credit card company, only to feel like I’m transferred across continents two or three times. It’s jarring, to say the least. Not that I blame companies for doing this. I understand that for many businesses, […]

April 16, 2013 ×