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Windows Mobile Device Center not working? Mobile Connect app is the file transfer fix

by | Oct 8, 2018 | Customer service, Helpful information, Operating systems | 28 comments

The Windows Mobile Device Center screen with Windows 10

Another Windows 10 update for Windows Mobile Device Center users means more bugs, quirks, and breakdowns.

Since Microsoft abandoned its Windows Mobile operating system in 2010 – after a decade-long run – Windows Mobile Device Center, the company’s device management and data synchronization software, stopped fully functioning. Windows Mobile users are now unable to make their devices talk to Windows 10 products. The software has stopped working.

Rest easily, though, Juniper Systems developed an affordable long-term fix. It’s called Mobile Connect and it’s a permanent solution for Windows Mobile users who still have work to do and whose devices still have data to send. The software facilitates USB file transfers from a Windows Mobile device to a Windows 10 PC without Windows Mobile Device Center.

“We developed Mobile Connect to answer a growing customer need,” said Jeff Delatore, a product manager at Juniper Systems. “This permanent fix eliminates the frustration of bugs and breaks that can occur when an operating system goes unsupported.”

Juniper Systems’ lineup of rugged mobile computers and data collectors live long lives. Although Microsoft ceased to support Windows Mobile, Juniper Systems continued to support its devices. The company, a 25-year-old data collection industry veteran, makes customer service its focus.

‘We call it the old workhorse’: The Archer Field PC still doesn’t miss a beat

Once file transfer issues began to hound Windows Mobile users, software engineers at Juniper Systems quickly developed patches that served as temporary workarounds. As Windows Mobile Device Center became more broken, Juniper Systems invested resources to develop a permanent solution.

“When we saw this problem, we tried to respond as quickly as we could with a solution that keeps our customers up and running,” Delatore said.

Juniper Systems’ current lineup of rugged mobile computers, tablets

  • The Mesa 2 Rugged Tablet, which runs Windows 10 or Android, boasts an ultra-bright 7-inch display, visible even in direct sunlight. The Mesa 2 is fed by an all-day battery that  unmatched data collection and computation in the world’s toughest environments.
  • The Allegro 2 Rugged Handheld, a Windows Mobile device, makes data-intensive jobs way less intensive. The Allegro 2 is comfortable, powerful, and just as tough as the job.
  • The Archer 2 Rugged Handheld, a Windows Mobile device, comfortably fits a full keyboard and high-visibility touchscreen display in a hand. The Archer 2 is fast, bright, and built for long workdays.
The Mesa, Allegro, and Archer being featured as the most rugged devices.

Contact us here to purchase Mobile Connect or to learn more about Juniper Systems’ rugged products. For more information about Mobile Connect, visit here.

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