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“Great team from sales to service! All very helpful, quick to respond, and knowledgeable. We work with other vendors as well, but Juniper always has gone over and beyond to assist us and our customers.”

-Shannon Taylor, MicroSurvey

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This heroic Allegro™ was caught in a combine fire, and was forever after fondly referred to as “the chicken-fried Allegro” by those at Juniper Systems. Amazingly, the data was recovered in full from the handheld.

At Juniper Systems, we take pride in the care we are able to provide to our customers. As a company that functions almost entirely under one roof, we have the ability to provide customers with immediate support, no matter the question or problem. Our CompleteCare packages take that customer service one step further. In addition to our Standard Warranty, protecting your devices against manufacturer defects, CompleteCare offers additional service plan benefits and value to those wanting to maintain and protect their investment more fully.

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Arsenic is a carcinogen, increasing cancer rates for those who ingest it. Found at high levels in the groundwater in a number of countries, a group of seven Utah State University engineering students left for the Puno region of Peru, just north of Lake Titicaca, to work toward eliminating the problem. After data collection training from members of the Juniper Systems team and extensive arsenic removal research prior to the trip, students worked to identify arsenic levels through sample mapping and removal exploration. In addition to focusing on unsafe levels, the students also followed up on the success of previous projects and future project ideas to discover other ways of improving the living conditions of these Peruvian communities. And they did it all with the Archer 2 as an epic companion—R2-D2 style.

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Because the Mesa 2 Rugged Tablet was designed for a wide range of uses, we developed a variety of carrying options to meet the needs of the individual user. With the carrying options listed below, you have the ability to optimize your current workflow and increase productivity, simply by changing the way you carry your Mesa 2.

Carrying Options

  1. Pistol Grip

The Pistol Grip is the ideal choice for all the frequent barcode scanners out there. This option features an ergonomic, two-stage trigger design focused on reducing strain and maximizing productivity during heavy barcode-scanning applications. The Pistol Grip Holster (sold separately) accompanies the grip to securely fasten the device to a belt or shoulder strap for convenient carry and deployment. Entirely compatible with the M2 Office Dock, the Pistol Grip allows for simple docking and charging, without removal of the grip. In addition, it can be used as a convenient desk stand for easy viewing of the Mesa 2’s large 7-inch display.

Mesa 2 with Pistol Grip

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Juniper Systems employees worked together with members of the Bear River Land Conservancy in an effort to aid in conservation of important habitat along the Bear River. Using the Geode Sub-meter GPS Receiver, the Mesa 2 Rugged Tablet, and the Allegro 2, a handful of our rugged handheld enthusiasts mapped updates and information on important plants, large debris, fence lines, and more while getting additional hands-on experience using Juniper’s data collection solutions.

We make organizing internal opportunities like this a priority because they allow Juniper Systems’ employees to put themselves in the shoes of the individuals using our products and evaluate improvements that could be made to improve user experience. By volunteering with the Bear River Land Conservancy, employees were able to use their experience and turn it into ideas for product improvements while contributing to a cause Juniper Systems has always been passionate about.

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Gradual shifts in the mobile operating system (OS) landscape over the past several years has been a growing concern, leaving many enterprise and vertical-market professionals wondering which avenue to take. Identifying the best operating system for your needs, while looking at its roadmap and plans for the future can be a difficult task. Understanding this issue, we’ve collected some useful information to help you understand the roadmap of each OS used at Juniper Systems and what you need to know to make the most informed decision. Like most major changes on the enterprise level, some type of investment will need to be made regardless of the path you choose.

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Like any healthy long-term relationship, business partnerships take time, patience, and understanding. At Juniper, we’ve been involved in many partnerships throughout the years, and learned a variety of lessons along the way. When maintained correctly, partnerships can act as one of the driving factors of success and revenue. The key is understanding how to keep the relationship healthy and flourishing, while implementing these understandings into day-to-day interactions. Below are 9 tips for achieving a successful business partnership and a couple of pointers on where to start. While reading through our suggestions, take a mental assessment of where your organization fits and which areas could use improvement—should that count as number one?

  1. Establish a clear and careful vetting process

Setting expectations should be one of the very first steps in establishing a partnership. Starting with varying ideologies will invite conflict and frustration into the relationship before it even begins. Set yourself up for success. At Juniper Systems, we strive to implement this into our day-to-day by referring to our list of 15 company maxims. This list of company ideals/morals help us align with like-minded companies that share similar values and goals. In addition to our maxims, we also have a partner application and clear vetting process that considers all factors, not solely financial benefit. We focus on selecting partners who will be dedicated to serving customers, represent our products well, and offering valuable problem-solving solutions. Consider the long-term benefit of being selective with the partnerships you form, and make partner selections accordingly.

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“Some days, the little extra push of our competition makes the difference for me getting out to do my daily exercise. Our competition is making a difference for me. It has only been a few weeks. But I’ve lost weight. I’m stronger. And I’m thankful to participate and leverage our competition for the extra bit of motivation that I need some days.” -Kent Campbell, Product Assurance Engineer

For the past three months, Juniper Systems employees have worked to improve themselves physically, mentally, emotionally, and socially through a variety of activities and challenges presented by Juniper’s Human Resources team. Split into groups of 8-9, these seven teams fought hard to earn points and bring their team to the top. Points were scored on both the individual and team level with a number of points awarded for 30 minutes of daily exercise, including others in your exercise, tracking diet, planning/participating in company-wide activities, mental/emotional self-assessments, getting a physical, and much more. And though this program was voluntary, more than half of the company chose to participate. Talk about a tight bunch. Continue Reading…